Customer Experience & Brand Associate

Knoxville, TN
Full Time
Entry Level

At Launch Point Inc, we believe in fueling careers through hands-on training, mentorship, and unlimited growth opportunities. We’re seeking motivated individuals to join our team as Customer Experience & Brand Associates, where you’ll gain experience in customer service, brand management, and retail marketing while representing nationally recognized brands.

This role is designed for individuals who are people-oriented, adaptable, and eager to grow. With full training provided, you’ll quickly become an integral part of our high-performing team and have a clear path to leadership and management roles.

What You’ll Do

  • Engage with customers in retail settings to deliver exceptional service and brand experiences.

  • Educate potential customers on client products, promotions, and service offerings.

  • Build and maintain long-term customer relationships throughout the sales cycle.

  • Track sales data and territory performance to report back to leadership.

  • Participate in daily team meetings to review strategies and sharpen skills.

  • Stay up to date on product knowledge, competitor activity, and client campaigns.

  • Travel locally within assigned territories and occasionally attend national networking events.

What We’re Looking For

  • Bachelor’s degree (preferred) or relevant customer-facing experience.

  • Strong problem-solving, communication, and interpersonal skills.

  • Previous experience in retail, customer service, or sales (a plus, but not required).

  • Confidence with public speaking and client interactions, both in person and over the phone.

  • Flexible schedule with openness to occasional travel.

  • Based in Knoxville, TN, with reliable transportation.

What We Offer

  • Comprehensive training in marketing, sales, and customer service.

  • Mentorship and career coaching from experienced leaders.

  • A team-first, collaborative culture with daily support.

  • Clear advancement opportunities into leadership and management roles.

  • Opportunities to represent nationally recognized brands.

  • Travel opportunities for top performers and networking conferences nationwide.

If you’re ready to start your career with a company that values growth, innovation, and opportunity, apply today to join Launch Point Inc in Knoxville, TN as a Customer Experience & Brand Associate!

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